DELIVERY & RETURNS

Delivery

All orders placed before 11 am Monday – Friday are usually dispatched the same day via Royal Mail.  On occasion, we may require up to 72 hours to dispatch orders; we will let you know if this is the case.


If an item is out of stock we will inform you as soon as possible.  All our parcels are recorded and require a signature upon receipt.


DELIVERY SCHEDULE

UK Delivery

UK First Class (1-2 days) £5

Click and Collect in SW6, FREE (contact us)

Europe

Europe (5-7 days) £8


Returns

We hope you like what you have bought, but if for any reason you are not happy with your order, you may return or exchange within 14 days of receipt.   Please email us at shop@pinwheelkids.co.uk and we will be happy to help you with your return.


Return shipping is the responsibility of the client, unless the item is faulty.  Items to be returned or exchanged must be unworn with all labels and tags intact.  Refunds will be made no later than 14 days after we receive back your return.

 
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